Refund policy

There is a return + processing fee for ANY return orders (within 30 days of receiving the order).

DUTIES + IMPORT TAXES WILL NOT BE REFUNDED. Duties + import taxes are charged and collected by your local government and cannot be refunded should you request a refund for your order.

Return fee for North America: $40 USD.

Return fee for the rest of the world $60 USD.

We do not offer any exchange service for the moment. If you would like to exchange your purchase, you may return the item for a refund and place new order.

Refunds will not be issued for any damaged products: if you send something back that has been damaged since you received it, has a smell, includes animal or human hair that cannot easily be removed then you will not be refunded. Refunded items are meant to be in fully new condition so that they can be sold to another customer. Please be considerate to our business and other people.

 

All sale (marked-down) items and items bought with discount codes are FINAL SALE and not eligible for return or refund.